Web Advisor and related technologies temporarily unavailable

Web Advisor and related technologies temporarily unavailable

by Dr. Kimberly Gibson -
Number of replies: 0

Good morning, OLLU's online community!  I hope that you all are enjoying the emergence of autumn.

I just wanted to make certain that you all saw the e-mail that was sent out this morning from our Administrative Computing team related to the availability of Web Advisor and technologies that are related to it.  Here is the text of the message:

Dear Campus Community:
We are experiencing issues with our administrative information software system, Colleague.  This also affects related systems such as WebAdvisor, eCommerce, and any scheduled reports through our reporting tool, Informer.  We are actively working on the issue and are waiting on a call back from our vendor support.
Thank you for your patience as we work on getting this problem resolved.
Sulema E. Cabrera
Director of Administrative Technology
Our Lady of the Lake University
San Antonio   Houston   Rio Grande Valley   Online

I will keep you updated as we learn more throughout the day.



Dr. Kimberly D. Barnett Gibson
Assistant Vice President for Academic Affairs and Online Learning
Our Lady of the Lake University
411 SW 24th Street
San Antonio, TX 78207
Blackboard IM: kimberly.gibson